Corporate Image Management

The ABCs of Executive Presence – Appearance, Behavior, and Communication

In the modern workplace, your actions, behavior, and communication style are constantly being observed. Your superiors, colleagues, and clients pay close attention to your appearance, behavior, and attitude. From these, they form beliefs about your competence, character, and commitment. How do you distinguish yourself from the crowd and own the role of a successful leader? We work with you on the ABCs of your executive presence to make you unforgettable!

Each of the following modules can be customized to the specific needs of an individual or group.

Appearance Module – Business Image

Nothing can damage your credibility more than a bad hair day, poor oral hygiene, or an unflattering outfit when meeting potential clients or working with bosses and colleagues. What do you want your colleagues and clients to say about you once you leave the room? Is your desired image the same as your perceived image?

In this workshop, participants will learn practical tips and best practices of image management to create a positive, professional image that builds credibility and maintains authenticity.

Behavior Module 1 – Business Etiquette

Today’s professional marketplace is becoming more competitive every day, so knowing how to behave can be the difference between getting ahead and getting left behind.

This workshop teaches what constitutes “proper behavior” in any business situation by applying the principles of business etiquette. We will also share practical tips for building rapport with your business associates that will help propel you and your company to the top by giving you an undeniable advantage in business.

Behavior Module 2 – Business Dining

Your business dining etiquette is crucial to your credibility and perceived professionalism. Ignorance of proper practices at a dinner table may ruin your chances of landing an interview or capitalizing on a client opportunity. Often, there’s a strategic reason that an employer or a prospective client will invite you to a meal. Knowing how to behave at such dinners will drive you closer to success.

Participants will learn best practices over the course of a 2-hour simulated Western dining experience. They will learn how to entertain, use the right cutlery for each course, dine with finesse, and generally leave a positive and memorable impression.

Behavior Module 3 – Business Networking

In today’s fast-paced business world, networking and building strong connections are critically important. In sales, networking delivers the element of face-to-face credibility and trust. It has become a necessary skill for finding new clients, building powerful relationships, and developing a strong referral pipeline.

This module provides valuable insight into how others perceive us, helps participants overcome their fears of meeting and talking to strangers, and outlines the practical aspects of “working the room”.

Communication Module 1 – Sharpen Your EQ Conversations

Along with appearance and behavior, communication skills are vital for success and respect in the workplace. An important factor in our ability to increase our presence and successfully connect with others is emotional intelligence (EQ). We need EQ to communicate intentions and turn them into actions. This allows us to make informed decisions about things that matter to us and to connect with others in a productive way.

Communication and EQ (Emotional Intelligence) are perhaps the two most critical skills that people need to work together effectively. EQ Intelligent Conversations is an innovative training workshop that applies the latest principles and practices of emotional intelligence (EQ) to the key skill of interpersonal communication. You might be surprised by how valuable intelligent and engaging conversation can be in the workplace.

Communication Module 2 – Knowing Me, Knowing You

Your success in life – both professionally and personally – is determined largely by how well you interact with customers, prospects, colleagues, subordinates, managers, and friends.

You may notice that, at times, it is easy to get along with certain people. There is an almost instantaneous rapport and understanding between the two of you. The communication simply flows. Unfortunately, more often than not, real communication takes more effort. In situations where communication doesn’t flow freely, perhaps you can’t understand where the other person is coming from, what they want, or what their intentions are. As a result, you may lose a sale, frustrate a customer, or de-motivate an employee.

In these situations, you probably feel that there is something you could do but aren’t quite sure what that is. In other words, you know your end goal but have no idea how to get there.

The Extended DISC assessment report will provide you with a map for more successful interactions with others. Knowing your preferred style of communication and adjusting to the person with whom you’re talking will enhance your Executive Presence in a major way.